Updated October 2026
37 sec watch
In short
No, you do not have to decide anything on your first visit. Many people come to us after being rushed into a design or given a price too early. We do it the other way round: we design and refine as often as you need, and only put a number on it once you say it is exactly right.
In this video
- Many people come to us after a bad experience elsewhere.
- They were rushed into a design and given a price before the layout was right.
- We design it, refine it and change it as many times as you need.
- We only put a number on it once you say that is exactly what you want.
What is said in the video
Can I tell you something that most kitchen companies won't? You don't have to decide anything today. Follow along, because this might change how you think about the whole process. A lot of people come to us after they've already had a bad experience somewhere else. They were rushed into a design, given a price before the layout was right, and ended up feeling like they were committed to something they weren't sure about.
We do it the other way around. We design it, we refine it, we change it as many times as you need. And we only put a number on it once you look at it and say, yes, that's exactly what I want. Most people who walk through our door say the same thing. I didn't even know you were here.
Come in and find us. We're in Layer Marney Essex. And follow the page so you can see exactly what we're doing.
This video is part of our guide, How much does a bespoke kitchen cost?, which goes into more detail.
Want to see it for yourself? Visit the showroom in Layer Marney, or browse all our kitchen videos.