Updated October 2026
23 sec watch
In short
At your first consultation we show you around the showroom, you tell us about your space and how you use it, and we ask questions, listen and take notes. There is no pressure and no price on day one, because we need to understand your kitchen before designing it. Most people say it feels like a conversation.
In this video
- We show you around the showroom first.
- You tell us about your space and how you use it.
- We ask questions, listen and take notes.
- There is no pressure and no price on day one.
- Most people say it feels like a conversation, not a sales pitch.
What is said in the video
A lot of people put off booking because they're not sure what they're walking into. So here's what actually happens. You come in, we show you around the showroom and you tell us about your space and how you use it. We ask questions, we listen and we take notes. No pressure, no price on day one.
We just need to understand your kitchen before we start designing it. Most people say it feels more like a conversation than a sales pitch, which is exactly how we want it to feel.
This video is part of our guide, How we design and make your kitchen, which goes into more detail.
Want to see it for yourself? Visit the showroom in Layer Marney, or browse all our kitchen videos.